The award-winning Rostrevor Hotel is one of the most popular self-catering hotels in Barbados. A favorite on TripAdvisor, the family-owned, independent 79 room property, stays competitive in Christ Church, Barbados by running a lean operation managed by third-generation Robyn Gollop-Knight. When Gollop-Knight found herself managing OTA contracts while the hotel's one Reservations Supervisor managed all the OTA extranets, it became apparent that the distribution process was taking precious energy away from other essential needs.
In 2012 Gollop-Knight chose LeisureLink for channel management, citing LeisureLink's comprehensive services offered at the most competitive price point. LeisureLink would handle contracts, increase the hotel's distribution, and ensure the property had only one extranet to manage. The property was always very conservative with inventory, wanting to avoid overbooking at all cost. Now, with direct-connect integrated to Rostrevor's PMS roomMaster, the property has more inventory on more channels without risk of overselling. The property enjoys the convenience of one contract for all channels, consolidated accounting and seamless real-times updates for content, rates and availability.
As a result of opening up more inventory to LeisureLink channels alongside more widespread distribution, the Rostrevor has seen a 566% increase in OTA bookings and a 621% increase in gross online booking revenue from 2014 to 2015. Just as important, the hotel's key employees are more efficient and better able to respond to property and guest needs.
Read more @ http://www.hospitalitynet.org/news/4074398.html
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